Privacy Policy - Ktschwaby

1. Introduction

At ktschwaby.com (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We believe in a privacy-first approach and are dedicated to ensuring the confidentiality and integrity of your personal information.

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all users of our website at ktschwaby.com and any services, features, or communications associated with it. For the purposes of GDPR and other relevant data protection legislation, ktschwaby.com is the data controller responsible for the personal data you provide when using this website.

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a) Usage Data:
We gather technical information related to how you interact with the site, including your IP address, browser type and version, time zone setting, browsing activity, pages visited, device information, session duration, and referring URLs.

b) Account Data:
When you create an account or register for services, we may collect personal identifiers such as your full name, physical address, email address, and telephone number.

c) Profile Data:
We may collect information pertaining to your preferences, feedback, purchase history, interaction behavior, and product interests to personalize your experience on ktschwaby.com.

d) Communication Data:
When you contact us via email or support features, we retain correspondence history, support tickets, and any additional contact information you provide.

e) Technical Data:
This includes details about your device and network, such as device type, operating system, screen resolution, hardware specifications, and configuration data relevant to compatibility and performance optimization.

f) Transaction Data:
We collect data related to purchases and transactions, including billing and shipping details, payment method, and order history.

g) Preference Data:
This covers your marketing and communication preferences, any opt-in or opt-out statuses, and stated interests in particular categories or products.

4. Legal Bases for Processing

We process your personal data lawfully, based on the following legal grounds:

– Consent: Where you have expressly given us permission to process your data for specific purposes (e.g., marketing communications).
– Contract: Where processing is necessary to fulfill obligations under a contract with you (e.g., processing a purchase).
– Legitimate Interests: Where processing is essential to the operation of our business and does not override your rights and freedoms (e.g., analytics, website security, fraud prevention).
– Compliance with Legal Obligations: When we are required to comply with regulatory or statutory requirements.

5. Your Privacy Rights

Under applicable laws, you are entitled to exercise the following rights:

– Right of Access: You may request information on the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You may ask us to delete your data where legally permissible.
– Right to Restriction of Processing: You may request limiting the way we use your data under certain circumstances.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, machine-readable format and to transmit it to another controller.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust security practices to ensure the protection of your personal data, including:

– End-to-end encryption of data in transit and at rest.
– Strict access controls and authentication protocols to prevent unauthorized access.
– Redundant backups to guard against data loss.
– Staff training on data protection and privacy best practices.

7. International Data Transfers

Where personal data is transferred outside of the European Economic Area (EEA) or other jurisdictions with similar protections, we ensure compliance via:

– Standard Contractual Clauses approved by the European Commission.
– Adequacy decisions from regulatory authorities.
– Supplemental safeguards such as secure transfer protocols and encryption.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy:

– Usage and Technical Data: Retained for up to 12 months for analytical and functional purposes.
– Account and Profile Data: Retained for the duration of the user relationship and up to 36 months thereafter.
– Transaction Data: Retained for at least 6 years for legal and tax compliance.
– Communication and Support Data: Retained for 24 months to facilitate customer service resolutions.
– Preference and Marketing Data: Retained until you withdraw consent or request deletion.

9. Cookie Policy

ktschwaby.com uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

– Essential Cookies: Required for core functionality, such as user authentication and session management.
– Functional Cookies: Enable enhanced functionality and preferences (e.g., language settings).
– Analytics Cookies: Collect anonymized usage data to help us understand and improve website performance.
– Performance Cookies: Monitor site stability and optimize resource allocation.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you may manage your cookie preferences through our cookie banner or browser settings. You have the right to opt in to non-essential cookies and may withdraw your consent at any time. Users located in California also have the right to opt out of “sale” of personal data under the CCPA; we honor these requests in accordance with legal requirements.

11. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 13. If you believe that a child under 13 has provided personal data to ktschwaby.com, please contact us at [email protected] immediately. We will take prompt steps to delete such data from our systems.

12. Policy Updates and Notifications

We may periodically revise this Privacy Policy to remain compliant with applicable laws and to reflect changes in our data handling practices. Continued use of the website after updates constitutes acknowledgment of the revised terms. In the event of material changes, we will notify you through prominent postings or direct communication.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at:

Email: [email protected]
Website: https://ktschwaby.com

We are committed to maintaining our compliance with prevailing data protection regulations and welcome your inquiries or privacy-related concerns.